IT Helpdesk

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Welcome to Averett IT's Virtual Helpdesk! 

We keep this site constantly updated with the answers to questions we hear most often. We also try to provide information, materials, and downloads that help our Faculty, Staff, and Students make their computing experiences more pleasurable, both on and off campus.

  • If you need to place a work order, please use our new online help request form. Use your Blackboard/Wireless username and password to log in.  This will help us track your issue and make sure you are getting the exact assistance you need in a timely manner.
  • If you do not know your Averett Username and/or Password, please click here to submit a request.
  • If you need to contact us in person, our offices are open from Monday-Friday 8:30am - 4:30pm and are located on Danville Hall opposite the entrance to the Bishop Conference Center.  You can also reach our Helpdesk at 434-791-5720.  You may also wish to check out our website by clicking here.


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